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Frequently Asked Questions
I can't find what I'm looking for? If you are looking for a particular soap and its not there, it may be because its sold out. If you really, really want that particular soap, email me at firstname.lastname@example.org and I'll be able to help you.
What is Chakra Meditation? This is basically a meditation practice using a candle. See my blog for 'How to do a Chakra Meditation'.
Custom orders - I want something specific made just for me? That's great. Please use the above email address and we will work out exactly what you need. I am very happy to custom make products for you.
Do you make for wholesale orders? Yes, absolutely. I am happy to discuss what your needs are and work out the best solution for you. I am able to organise custom printing (depending on your timelines) on candles specific to you (ie if you have a particular logo you want on the item). Just send me a quick email with the subject of 'wholesale' and we can go from there. I like to have at least two weeks lead time for wholesale orders so that I can give you the best value and not rush without giving your order proper due diligence. Quality beats just 'pushing things through' and I value your business so timelines etc are all worked out with you prior to ordering.
Are your products organic or environmentally friendly? Absolutely. I use 100% goats milk soap bases and the best quality clear base - these are completely skin safe and allergy free. Occasionally I use shea butter, or cocoa butter but they are also high quality biodegradable products and are all skin safe. I have been very particular about the fragrance oils I use and have tested and tried many, many of these with the result being oils I know are of the best quality.
What are in your soaps? Ingredients are high quality eco-friendly, biodegradable - coconut oil, palm oil, glycerine, purified water, socium hydroxide, goats milk, safflower oil, sorbitol oleate, soy bean protein, titatium dioxide and top quality fragrance oils purchased from reputable wholesalers. Activated charcoal &/or clays are also used (in some soaps) to exfoliate and moisturise. All mica used on some soaps is skin safe and approved for use in soap/lotions. I always suggest you test the soap on a small area of the body to test for allergies - just in case.
What are the ingredients in your candles? Ingredients are high quality EcoSoy Advanced soy wax natural wax, skin safe liquid colour purchased through reputable wholesalers and top quality fragrance oils. All Chakra Candle containers are safe and have all been tested in various situations.
How soon will my order ship: Orders are shipped within three business working days - earlier if I can possibly do that - this is dependent on the size of the order. If its a very large order I would let you know by email (within 24 hours) if there would be any problems in meeting that timeline. If you needed your order by a particular date, please email me prior to ordering so that I can let you know if I'm not able to keep that timeline. I work by myself so large numbers may take 24 hours to make. Wholesale orders are different of course and that is worked out with the buyer at the time. I like to get every product sent out in a timely manner as I know what its like when you're waiting on that special gift!
All the products all handmade/hand poured? Yes, all the products on the website are handmade/hand poured by myself, taking great care to produce a top quality product that people can enjoy and get some benefit from. As these products are all about Energy - I make them with the Intention of giving YOU something truly unique. In the spiritual sense, that makes them very powerful indeed!